The Biometric UXtra: a new rubric about UX design

We collect and analyse fingerprints to better understand the needs of law enforcement

Inside the Innovatrics forensic lab, you will find a mix of high-tech fingerprint gadgets and traditional brushes and powders for lifting fingerprints.

Como um banco melhorou seu Onboarding Digital com dois recursos simples

O banco 365 é um banco da nova era que deseja revolucionar a maneira como as pessoas na Eslováquia lidam com suas finanças. Eles querem que seus clientes tenham sempre todos os serviços bancários disponíveis na ponta dos dedos, não importa onde estejam.

How 365 Bank Improved Online Onboarding with Two Simple Features

365 bank is a new-age bank that wants to revolutionise the way people in Slovakia approach their finances. They want their customers to always have all banking services available at their fingertips, no matter where they were.

How Small Changes Help Onboard More Customers

Improving the user experience (UX) in the onboarding process is not about making things look good. It’s about getting more customers to happily complete the process.

Seeing past the marketing fluff: How to identify trustworthy biometric providers

Today, the main risk of using biometrics is not inaccuracy, but ensuring the protection of sensitive personal data. Any potential intrusion of privacy, real or perceived, risks the reputation of the companies using the technology, and has the potential to seriously damage customer trust.

How to grow a business through digital customer onboarding you can trust

Learn how implementing automated identification and onboarding put Home Credit in the leading position of a very specific market.

Data ethicist Juraj Podroužek: “I think it’s correct to have some red lines that set out areas where AI should not venture.”

Technologies are not value-neutral; they are imbued with the values of their creators. How can the ethical values that society deem important be reflected in technologies?

Traditional versus digital onboarding in banking

Onboarding, put simply, is the process of signing up for a bank account.

Three white-collar banking scams that governments ignored

Could the shocking events of these government-supported financial scams even happen today?

63% of customers abandon digital bank onboarding. Is biometrics the solution?

A new report shows that in 2020, of all potential customers willing to open a bank account remotely, almost two in every three abandoned the onboarding process – a sharp increase compared to previous years.