Innovatrics Digital Onboarding Localized to Arabic

With the arrival of Innovatrics Arabic script OCR, more organizations can now benefit from fully remote and automated customer onboarding

With the threat of the pandemic forcing most of us to stay home for our own safety, it’s no wonder remote biometrics-based digital onboarding has been gaining mainstream attention. However, most of the solutions available on the market focus on Latin script recognition when it comes to Optical Character Recognition (OCR) technology. Driven by a more inclusive approach, our R&D team has been hard at work changing the status quo. 

Developing all the technologies of Digital Onboarding Toolkit (DOT) in-house, we are one of the few companies in the world offering a complex, proprietary remote onboarding solution supporting multiple alphabets.

Alongside Latin and Cyrillic, our AI-powered OCR is now capable of reading Arabic script including ligatures. The benefits of world-class biometric technology can finally be utilized by companies operating in markets where IDs are printed in Arabic.

The OCR automatically detects and classifies the identity document and extracts the biometric and biographic information from the ID. Thanks to this technology, users can enjoy a seamless onboarding experience. There’s no need to type in anything; the only thing to do is confirm if all the extracted data is correct. Combined with facial biometrics and liveness detection, the whole onboarding process can be completed in as little as 30 seconds.

Services offered by various organizations can therefore be accessed more organically, strengthening the bond and trust between the user and provider.