Air Bank Automates Identity Verification Process with Digital Onboarding Toolkit from Innovatrics

Air Bank has partnered with Innovatrics to remotely verify the identity of its banking customers, providing a seamless and secure user experience.

Air Bank is a new-generation retail bank. In pursuit of its vision to be the first bank people feel a true affinity with, it has been competing with traditional banks by offering simple, innovative services and maintaining a friendly approach to clients since forming in 2011. During its time in the Czech market, Air Bank has been recognized as an innovator and leader in customer experience, routinely bringing new services and solutions to the market. 

In keeping with its strong track record of innovation, Air Bank has integrated Digital Onboarding Toolkit from Innovatrics to provide its users with a truly seamless identity verification experience. 

Digital Onboarding Toolkit (DOT) is a full technology stack for developing remote identity verification applications. DOT’s components include NIST FRVT top-ranked facial biometrics, identity document data extraction & authenticity check, and iBeta Level 2 accredited liveness detection. Each component is developed in-house and well-documented for easy integration. Thanks to DOT’s modular architecture, Air Bank was able to seamlessly integrate mobile and web SDKs and server-side APIs into its mobile banking application.

„Our mobile banking app, My Air, is the natural and main place for our clients to manage their finances, as they can use it to solve everything they need to do with the bank. By working with Innovatrics, we are bringing a new method of verifying a client’s identity to the mobile app environment using the elements that are currently available to the client. All they need is a phone number and their own face, which is accurately verified by facial biometrics. Clients will encounter the novelty when pairing their bank account with the My Air mobile app, which typically occurs when they purchase a new phone or replace it,” says Filip Zavřel, Head of Everyday Services at Air Bank.

Tomas Antolik, Sales Director EMEA at Innovatrics, commented: “We are delighted that Air Bank has chosen Innovatrics for remote identity verification. Innovatrics is fast becoming the de-facto choice for financial institutions in Central Europe who require a solution which is secure, regulatory compliant, and which offers an unparalleled user experience.”

Air Bank is the latest financial institution in Central Europe to adopt Innovatrics technology for remote identity verification, with market leaders such as Tatra banka and ČSOB already using Digital Onboarding Toolkit for remote identity verification. Air Bank’s sister company, Home Credit, has been a partner of Innovatrics for over a decade, initially using its fingerprint technology for identity management in Southeast Asia. Today, Home Credit uses Innovatrics facial recognition to verify the identity of over 20 million customers annually in the Philippines, Indonesia, Vietnam, and Kazakhstan. Read the Home Credit case study.