Remote Identity Verification Opens Access to Thai eGovernment Services

  • CASE STUDY
  • Thailand
  • Digital National ID
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remote-document-verification
Remote Identity Verification Opens Access to Thai eGovernment Services

Before

  • 0 remote identity verifications
  • 54 ABIS Servers

After

  • 21,000 remote identity verifications a day
  • 8 ABIS Servers

Building a secure & trustworthy digital identity

In 2019, the Ministry of Interior of Thailand deployed Innovatrics ABIS for national ID issuance. In 2022, the government decided to build a secure and unsupervised identity verification platform using a mobile application in order to provide more efficient public and private services.

As an alternative to the physical ID card, the resulting digital identity token will enable citizens to access the remote services of any government or private organization. The main objective is to provide technology that makes digital IDs safer and more secure to use. It should make it extremely difficult to steal personal data while being accessible from a mobile app. The new solution presented a few challenges: passive liveness detection and OCR of the Thai National ID card. Another challenge was how to increase the face verification throughput on the ABIS side to meet the demand for digital IDs.

  • Reliable identity verification

    from smartphones

  • Accurate OCR

    of the Thai National ID card

  • Perform identity checks

    against national identity registry

Integrating the national biometric registry with the government mobile app

As an extension of the existing NID ecosystem powered by Innovatrics ABIS, Remote Identity Verification (IDV) was deployed to enable unsupervised identity verification from a smartphone. IDV components have been integrated into the government’s ThaID mobile app.   

A citizen uses the ThaID mobile app to establish their digital identity on their smartphone. IDV is used for remote onboarding with all the critical identity checks being performed in the government data center (Innovatrics ABIS). This ensures that the data can be trusted, resulting in a secure and government-endorsed digital identity token created on the citizen’s smartphone.

  • Integrate remote identity verification

    with ABIS API

  • Make it easy

    for everyone to verify their identity

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Benefits of a user-friendly digital identity system

Once a trusted identity token is activated on the citizen’s smartphone, government or enterprise services can be easily and securely provided. By automating the process of accessing public and private services for citizens, the Thai government has eliminated the need for physical visits and strengthened national identity.

The government authority provides both the reference identity and verification method, eradicating fake cards and the need for document validity checks. This streamlines the process and enhances security significantly.

  • 21,000

    unique users verified daily

  • Secure eGovernment

    Seamless access to eGov and private services

  • Elimination

    of fake ID cards

The Power of Efficient Algorithms

Easy Scalability and High Availability

ABIS components will be orchestrated by the Nomad/ Consul cluster providing process management, scalability, and high availability to the solution.

Reliable OCR Technology

Innovatrics document capture components, including OCR data extraction and authenticity verification on the server, can accurately read the Thai national ID. Together with its photo extraction feature, the selfies captured and sent for verification are powerful tools against identity fraud.

Security as a Priority

Innovatrics facial recognition and liveness detection technology eliminate the risks associated with fraudulent identities online by accurately identifying the user behind a smartphone.

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OUR SOLUTION Biometric ID Issuance Tailored to Your Needs

Discover our Biometric Platform for ID Issuance

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