{"version":"1.0","provider_name":"Innovatrics","provider_url":"https:\/\/innovatrics.com\/trustreport","author_name":"Kristina Sebejova","author_url":"https:\/\/innovatrics.com\/trustreport\/author\/kika\/","title":"How Small Changes Help Onboard More Customers - Innovatrics","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\"><a href=\"https:\/\/innovatrics.com\/trustreport\/how-small-changes-help-onboard-more-customers\/\">How Small Changes Help Onboard More Customers<\/a><\/blockquote>\n<script type='text\/javascript'>\n<!--\/\/--><![CDATA[\/\/><!--\n\t\t\/*! This file is auto-generated *\/\n\t\t!function(d,l){\"use strict\";var e=!1,n=!1;if(l.querySelector)if(d.addEventListener)e=!0;if(d.wp=d.wp||{},!d.wp.receiveEmbedMessage)if(d.wp.receiveEmbedMessage=function(e){var t=e.data;if(t)if(t.secret||t.message||t.value)if(!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var r,i,a,s=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),c=0;c<n.length;c++)n[c].style.display=\"none\";for(c=0;c<s.length;c++)if(r=s[c],e.source===r.contentWindow){if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(a=parseInt(t.value,10)))a=1e3;else if(~~a<200)a=200;r.height=a}if(\"link\"===t.message)if(i=l.createElement(\"a\"),a=l.createElement(\"a\"),i.href=r.getAttribute(\"src\"),a.href=t.value,o.test(a.protocol))if(a.host===i.host)if(l.activeElement===r)d.top.location.href=t.value}}},e)d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",t,!1),d.addEventListener(\"load\",t,!1);function t(){if(!n){n=!0;for(var e,t,r=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),i=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),a=l.querySelectorAll(\"iframe.wp-embedded-content\"),s=0;s<a.length;s++){if(!(e=a[s]).getAttribute(\"data-secret\"))t=Math.random().toString(36).substr(2,10),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t);if(r||i)(t=e.cloneNode(!0)).removeAttribute(\"security\"),e.parentNode.replaceChild(t,e)}}}}(window,document);\n\/\/--><!]]>\n<\/script><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/innovatrics.com\/trustreport\/how-small-changes-help-onboard-more-customers\/embed\/\" width=\"600\" height=\"338\" title=\"&#8220;How Small Changes Help Onboard More Customers&#8221; &#8212; Innovatrics\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe>","thumbnail_url":"https:\/\/innovatrics.com\/trustreport\/wp-content\/uploads\/2023\/06\/Sni\u0301mka-obrazovky-2023-06-14-o-16.10.15.png","thumbnail_width":1602,"thumbnail_height":814,"description":"Improving the user experience (UX) in the onboarding process is not about making things look good. It\u2019s about getting more customers to happily complete the process. Especially during remote identity verification, if customers don\u2019t get clear instructions, they can get frustrated and give up. Innovatrics saw these issues and decided to do the extra UX push that guides customers towards a successful onboarding."}